Official Support

• Microsoft Xbox 360 Console Hardware Support (All Regions)
• Microsoft Mass Effect Site
• Microsoft Xbox Support International Contact Numbers

Replacement Media Requests

• Replacement media requests for defective game media are handled by the publisher of a given game, in this case Microsoft Game Studios.
• Visit http://www.xbox.com and then click the Support tab at the top of the page to find the Microsoft Support Number in your area.

BioWare Resources

• Frequently Asked Questions
• Known Issues
• Mass Effect Technical Support (Self Help) Forum
• Mass Effect Storyline and Strategy Discussion Forum (Spoilers Warning)
• Mass Effect General Discussion (No Spoilers Allowed)
• Non-technical support inquiries for Mass Effect can be submitted via the BioWare Support and Contact page

Microsoft Xbox Support International Contact Numbers

• United States, Canada, or Puerto Rico: 1-800-469-9269 or 1-800-4MY-XBOX
• International direct dial to the United States: 425-635-7180
• Australia: 1800 555 741
• Austria: 0800 281 360
• Belgium: 0800 7 9790
• Brazil: 0800 891 9835
• Ceská republika: 800 142 365; 2390 00 459
• Chile: 1230-020-6001
• Colombia: 01-800-912-1830
• Denmark: 80 88 40 97
• France: 0800 91 52 74
• Germany: 0800 181 2968
• Greece: 00800 44 12 8732
• Hong Kong: 800-96-4215
• India:
  • Toll Free: 000-800-440-1179
  • Toll Free: 1800-11 11 00
  • Toll Number: +91 80 40103000
  • Toll Free: 1800-102 1100
• Ireland: 1 800 509 186
• Italy: 800 787614
• Japan: 0120-220-340
• Korea: 00368-440-0090
• Magyarország (Hungary): 06 80 018590
• Mexico: 001-866-745-8312
• New Zealand: 0508 555 592 (Customer and Retail Support)
• Norway: 800 141 74
• Poland: 00800 441 17 96
• Portugal: 800 844 059
• Russia: 81080020581044
• Saudi Arabia: 800 8 443 784
• Singapore: 800-448-1330
• Slovensko: 0800 004 557
• South Africa: 800991550
• Spain: 900 94 8952
• Sweden: 020 79 1133
• Switzerland: 0800 83 6667
• Taiwan: 00801-44-4231
• The Netherlands: 0800 023 3894
• United Arab Emirates: 800 0 441 1942
• United Kingdom: 0800 587 1102